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9101 LBJ Freeway, Suite 700
Dallas, TX  75243
(972) 437-1711
(972) 437-1712 (fax)
 



Claims Service Administration -
A Measure of Bottom-Line Success
 
Providing the proper insurance and risk management protection for your company and employees goes beyond purchasing coverage and offering an appropriate selection of plans. For your programs to be truly effective and capable of meeting bottom-line targets, your third-party claims service administrator needs to be on your team. After all, claims service administration can equate to as much as 80% of your total insurance premium.

Nitty-Gritty Solutions will take the guesswork and the frustration out of your claims service administration and replace it with knowledgeable, personal and prompt response every time. We've developed our own unique style through two decades of work with a variety of insurance programs, carriers, and businesses and industries with very specific needs. We will provide this unbeatable service to you whether or not you purchase your insurance products through us.

As a business leader, you are plagued with high claim payments that add to your already insurmountable rising cost of insurance. Human resource departments hear an unending barrage of complaints due to the slow response to expensive medical bills or, worse yet, denial of payment altogether. CFOs waste hours waiting for adjustors or collecting the necessary data to prove the worth of the company's property, product and inventory. Common occurrences such as these leave you throwing up your hands, accepting the situations as the necessary evils that accompany the insurance industry.

An organization's typical response is to find another insurance carrier. However, unless the carrier also administers your claims, you're looking for the answer in the wrong place.

The more productive solution to this everyday challenge is to rid yourself of your current administrator, regardless of your insurance source. If administration is handled internally, a quality audit, better procedures, or improved training tools might be the answer you are looking for.


Responsible Claims Administration

Claims service administration is more than paying claims. It should be accountable to the employer and the employee for providing the results you expect from your insurance coverage. Strict adherence to quality control measures that meet industry standards provides the critical difference between lackluster and outstanding claims service administration. Responsible claims service administration focuses on the insured and the bottom line.

Nitty-Gritty Solutions will provide you with responsible claims service administration. We will:

  • Evaluate your present claims administration, recommend appropriate operational improvements;

  • Investigate claims procedures, suggesting ways to minimize time for prompt response and assure that only the appropriate claims are paid;

  • Provide the personal, knowledgeable service throughout every aspect of the claim fulfillment - from the initial report filing to investigation and the final payment; and

  • Present regular management reports that relate claims service administration to bottom-line results.

If you want to put responsiveness and responsibility into your claims service administration, Nitty-Gritty Solutions is the right choice for you!

 

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